Rare Beauty Return Policy – A Guide to Refund

Rare Beauty Return policy that allow customers to return their items. Read Rare Beauty return and exchange rules complete detail – Know how to initiate a return on Rare Beauty.

Rare Beauty Return policy – A Guide to Refund and Exchanges.

Rare Beauty Return Policy & Exchanges

Rare Beauty is a cosmetics brand founded by Selena Gomez that offers a wide range of makeup products designed to inspire self-expression and boost confidence. The brand focuses on high-quality, inclusive, and cruelty-free products that cater to various skin tones and types. Despite the brand’s commitment to quality and customer satisfaction, there may be instances when you need to return or exchange an item. This article provides a detailed overview of Rare Beauty’s return policy, guiding you through the refund and exchange process.

Overview of Rare Beauty’s Return Policy

Rare Beauty understands that finding the perfect makeup product can sometimes involve trial and error. Therefore, the brand offers a 60-day return policy on most items, subject to specific conditions. Some key aspects of Rare Beauty’s return policy include:

• Most items can be returned within 60 days of receiving the order.
• Items must be in their original condition and packaging.
• Gently used makeup products are accepted for returns.
• Proof of purchase is required for all returns.
• Some products have different return policies, which will be discussed later in this article.

Returning Items in Original Condition and Packaging

To be eligible for a return, the items must be in their original condition and packaging. This means that the product should be unused or gently used, undamaged, and in its original packaging with all tags and labels intact. If the item is not in its original condition or packaging, Rare Beauty may refuse the return or charge a restocking fee. It is essential to take care when opening packages and trying out items to ensure that they remain in returnable condition.

Proof of Purchase Requirements

Rare Beauty requires proof of purchase for all returns. This can be in the form of a receipt, gift receipt, or order confirmation email. If you are unable to provide proof of purchase, Rare Beauty may still accept the return but will issue store credit for the lowest selling price of the item within the past 60 days.

Exceptions to the 60-Day Return Policy

While most items can be returned within 60 days, some product categories have different return policies. These exceptions include:

• Final sale items: Items marked as final sale are not eligible for returns, exchanges, or refunds.
• Promotional items: Promotional items may not be eligible for returns, depending on the terms of the promotion.
• Gift cards: Gift cards are non-returnable and non-refundable.

How to Return Items Purchased Online?

If you purchased items online, you have a few options for returning them:

• Return by mail: To return items by mail, you can follow these steps:
• Locate your order number on your receipt or order confirmation email.
• Visit Rare Beauty’s online return center and enter your order number and billing zip code.
• Follow the instructions to generate a return shipping label.
• Print the label and securely attach it to your package.
• Drop off the package at the designated carrier’s location.
• Keep in mind that return shipping fees may apply, depending on the reason for the return.
• Return to a store: If you prefer to return items in person and there is a Rare Beauty store near you, or if the products were purchased from an authorized retailer, you can bring them to the store. Make sure to bring your proof of purchase and the items in their original condition and packaging. Store associates will assist you with processing the return and issuing a refund or store credit, depending on your eligibility.

How to Return Items Purchased In-Store?

If you purchased items from a Rare Beauty store or authorized retailer, you can return them to the same store location or another location, if applicable. To return in-store purchases, follow these steps:

1. Bring the items in their original condition and packaging to a Rare Beauty store or the authorized retailer where the items were purchased.
2. Present your proof of purchase, such as a receipt or gift receipt, to the store associate.
3. The store associate will process the return and issue a refund or store credit, depending on the situation.
4. Refunds and Store Credits

Once your return has been processed, Rare Beauty will issue a refund or store credit, depending on your eligibility and preference. Here are some key points to consider regarding refunds and store credits:

• Refunds: Refunds are typically issued to the original form of payment. It may take up to 7-10 business days for the refund to appear on your account, depending on your financial institution.
• Store credits: If you prefer store credit or are unable to provide proof of purchase, Rare Beauty will issue store credit for the appropriate amount. Store credits can be used for future purchases both in-store and online.

8. Exchanges

Rare Beauty also offers exchanges for items that are damaged, defective, or if you simply want a different color or size. To exchange an item, you can follow the same process as returning an item, whether you purchased it online or in-store. Once the original item has been returned, you can place a new order for the desired replacement item.

9. Damaged or Defective Items

If you receive a damaged or defective item, Rare Beauty will work with you to resolve the issue. Contact their customer service team as soon as possible to report the problem. They will help you determine the best course of action, which may include sending a replacement item, arranging for repairs, or providing a refund.

10. Return Policy for Rare Beauty Gifts

If you received a gift from Rare Beauty and need to return it, you can do so within the 60-day return window. To return a gift, follow these steps:

1. Locate the gift receipt or order number.
2. Visit Rare Beauty’s online return center and enter the order number and billing zip code.
3. Follow the instructions to generate a return shipping label or visit a Rare Beauty store or authorized retailer to return the item in person.
4. Refunds for gifts will be issued as store credit, which can be used for future purchases.

Rare Beauty Order Return FAQ

Rare Beauty Contact Number and Official Website

Call the Rare Beauty customer service hotline at 1-844-787-3223 for assistance.

As for the official website, it is www.rarebeauty.com.

Conclusion

Rare Beauty’s return policy is designed to accommodate customers’ needs and ensure satisfaction with their products. By understanding the ins and outs of their return policy, you can shop with confidence knowing that if you need to make a return or exchange, Rare Beauty will be there to help. Remember to keep your proof of purchase, maintain items in their original condition, and be aware of any exceptions to the standard 60-day return policy. With this guide in hand, you’ll be well-prepared to navigate any return or exchange situation with ease.