Stadium Goods Return policy that allow customers to return their items. Read Stadium Goods return and exchange rules complete detail – Know how to initiate a return on Stadium Goods.
Stadium Goods Return Policy
Stadium Goods is a popular online marketplace for buying and selling sneakers and streetwear. While they strive to provide their customers with the best possible experience, there may be times when a product needs to be returned or exchanged. In this guide, we will provide an overview of Stadium Goods’ return policy and guide you through the steps to request a refund or exchange.
Overview of Stadium Goods Return Policy
Stadium Goods offers a 14-day return policy for all orders. This means that you have 14 days from the date of delivery to initiate a return or exchange. If you decide to return a product, it must be in the same condition as when it was delivered, with all original tags and packaging. Stadium Goods reserves the right to reject returns that do not meet these requirements.
If you are returning an item because it arrived damaged, defective, or incorrect, Stadium Goods will cover the cost of return shipping. If you are returning an item for any other reason, you will be responsible for the cost of return shipping.
If you are eligible for a refund, Stadium Goods will process it within 5-7 business days after receiving the returned item. Refunds will be issued to the original payment method. Please note that it may take up to 10 business days for the refund to appear on your account, depending on your bank or credit card company.
If you wish to exchange an item for a different size, color, or style, you can do so within 14 days of delivery. To initiate an exchange, you will need to return the original item and place a new order for the item you want. Stadium Goods cannot guarantee that the item you want will be available, so it’s important to act quickly.
Steps to Request a Refund or Exchange
If you need to return an item to Stadium Goods, follow these steps:
Step 1: Contact Customer Support
Before initiating a return, it’s a good idea to contact Stadium Goods customer support to let them know that you will be returning an item. You can reach customer support via email at support@stadiumgoods.com or by phone at 1-800-678-6467. Customer support will provide you with a Return Authorization (RA) number, which you will need to include in your return package.
Step 2: Pack the Item
Once you have your RA number, pack the item securely in the original packaging, if possible. Be sure to include all original tags and packaging materials. If the original packaging is not available, use a sturdy box to prevent damage during shipping.
Step 3: Label the Package
Label the package with the return address provided by Stadium Goods customer support. Be sure to include your RA number on the outside of the package.
Step 4: Ship the Package
Take the package to your local post office or shipping carrier and send it to the address provided by Stadium Goods customer support. If you are returning an item because it arrived damaged, defective, or incorrect, Stadium Goods will cover the cost of return shipping. If you are returning an item for any other reason, you will be responsible for the cost of return shipping.
Step 5: Wait for the Refund
Once Stadium Goods receives the returned item, they will inspect it to ensure that it meets their return policy requirements. If the item is eligible for a refund, Stadium Goods will process it within 5-7 business days. Refunds will be issued to the original payment method. Please note that it may take up to 10 business days for the refund to appear on your account, depending on your bank or credit card company.
If you want to exchange an item for a different size, color, or style, follow these steps:
Step 1: Return the Original Item
To initiate an exchange, you will need to return the original item by following the steps outlined above. Be sure to include your RA number on the outside of the package.
Step 2: Place a New Order
Place a new order for the item you want to exchange. This will ensure that you receive the new item as soon as possible. If the item you want is out of stock, Stadium Goods cannot guarantee that it will be available when you place your new order.
Step 3: Wait for the New Item
Once Stadium Goods receives the original item, they will inspect it to ensure that it meets their return policy requirements. If the item is eligible for an exchange, Stadium Goods will process the exchange within 5-7 business days. The new item will be shipped to you as soon as possible.
Stadium Goods Order Return FAQ
What is Stadium Goods’ return policy?
Stadium Goods accepts returns on unworn, unused items within 30 days of the original purchase date. All products must be in their original condition and packaging, including any tags, accessories, or extras that came with the item.
How do I initiate a return?
To initiate a return, contact Stadium Goods’ customer support with your order number and details about the item you wish to return. They will provide you with a return authorization number and further instructions.
Are there any items that cannot be returned?
All sales of limited edition, collaboration, or discounted items are final and cannot be returned. Additionally, any worn or damaged items are not eligible for a return.
Who pays for return shipping costs?
Return shipping costs are the responsibility of the customer, unless the item is being returned due to an error on Stadium Goods’ part or the product is defective.
How long does it take to process a return?
Once Stadium Goods receives your returned item, it may take up to 5-7 business days to process the return and issue a refund.
How will I be refunded for my return?
Refunds are issued to the original form of payment used at the time of purchase, minus any shipping fees.
Can I exchange an item?
Stadium Goods does not currently offer exchanges. You will need to return the original item and place a new order for the desired item.
What if I received a defective item?
If you received a defective item, contact Stadium Goods’ customer support immediately to initiate a return. They will provide further instructions and cover the return shipping costs.
Can I return a gift?
Yes, gifts can be returned if they meet the return policy requirements. However, the refund will be issued to the original form of payment used by the purchaser.
What if I lost my original packaging or tags?
Items must be returned in their original condition, including all packaging, tags, and accessories. Returns without original packaging or tags may be denied or subject to a restocking fee.
Can I return an item I bought from Stadium Goods’ physical store online?
Please contact the physical store directly to inquire about their specific return policy, as it may differ from the online return policy.
How do I track the status of my return?
You can track the status of your return by contacting Stadium Goods’ customer support and providing your return authorization number.
What if my return is denied?
If your return is denied, Stadium Goods will contact you with an explanation. You may have the option to pay for return shipping to have the item sent back to you.
Can I cancel or modify my order after it has been placed?
Orders cannot be canceled or modified once they have been placed. You will need to initiate a return once you receive the item.
How do I contact Stadium Goods’ customer support?
You can contact Stadium Goods’ customer support via email, phone, or through their website’s live chat feature. Check their contact page for the most up-to-date contact information.
Stadium Goods Customer Service and Website
CUSTOMERS
US: (646) 512-8868 | UK: +44 20 3974 2362
CONSIGNORS
For questions about consigning or your consigned inventory
Website : https://www.stadiumgoods.com/
Conclusion
Stadium Goods’ return policy is straightforward and easy to follow. If you need to return or exchange an item, make sure you do so within 14 days of delivery and in the same condition as when it was delivered. Remember to contact customer support to obtain a Return Authorization (RA) number and include it in your return package. If you have any questions or concerns about Stadium Goods’ return policy, don’t hesitate to contact customer support.